Support Information

 


TeamViewer Remote Desktop Support


To download TeamViewer client, please click on the link below. When prompted, select RUN (or, Save the file, and Run it).

Team Viewer 4.1.8107

After the program starts, please provide our engineer with the temporary ID and password to enable remote access. Once the program is closed, no installed files remain on your PC, nor will we be able to access the PC without a new password.




Strong Password implementation for IMAP server


Effective from April 2, 2007, JAL Avionet USA will implement 'Strong password' to insure higher security for your email account users. We highly encourage all email users to modify their password to the strong version.

Stronge password is defined as:
- minimum 6 characters
- must contain both letters and numbers
- must contain both upper and lower case letters
- may not contain the account mailbox of full name data

The new password policy will become effetive for all new accounts after April 2, 2007.
For existing email users, this policy will impact you only if you change your password after April 2, 2007.
If you do not change your password, the old password will continue to work as normal.